I'm about to sign-up to Virgin Media but can’t decide whether to go for the latest TiVo set-top box or the cheaper V+HD service - what would you advise?
Horace Robinson, Wolviston, via email, Tuesday 26 April, 2011
Signing up to a Virgin Media (www.virginmedia.com) cable TV package will let you enjoy all the great features and catch-up TV the provider has to offer, Horace.
The cable TV giant’s brand new TiVo set-top box is a state-of-the-art digital TV receiver that has a built-in internet connection, a huge 1 Terabyte (1TB) of storage and even a reverse TV schedule so you can go back to the shows you've missed.
But with a price tag of £199.95 for new customers and £149.95 for existing customers looking to buy the 1TB box - which is also only available to XL TV customers at the moment - TiVo is costly.
Virgin Media is also launching a smaller 500GB TiVo box that will be available to all existing customers for a far cheaper £49.99 - though you'll also have to pay £3 a month on top of your existing subscription to use the service.
But is TiVo really worth the money? Watch the video below for a quick guide to the main differences between the new set-top box and Virgin Media’s V+HD box, then read my guide for more information…
Although the cost of the new 1TB box is quite high, existing customers can upgrade for the same cost as taking the V+HD box.
You also have the additional monthly fee to consider. While the V+HD service is free for XL TV customers, anyone signed up to the M+ or L packages have to pay an extra £5 a month.
But the TiVo service only costs £3 a month - though you have to pay this extra charge even as an XL customer.
This means that the overall cost of taking TiVo isn’t massively higher than the V+HD service - even though you'll be able to enjoy a whole host of extra features. And if you're an existing Virgin Media customer, you might even be able to save £2 a month by upgrading.
On top of the usual features found on your set-top box, TiVo offers some unique services that keep it a cut above the rest:
Both the TiVo and the V+HD boxes allow you to watch telly in ultra-sharp high-definition (HD) if you've got a HD ready TV.
This means that images will be five times sharper and the crisp, clear sound will be delivered in Dolby Digital surround sound.
Both boxes are also 3D activated, so if you've got a 3D TV, you can also watch Virgin Media’s range of 3D pay-per-view films such as Step Up: 3D, Saw: The Final Chapter and Despicable Me.
The ability to pause, rewind and record “live” TV isn’t new - satellite rival Sky (www.sky.com) launched its Sky+ service back in 2001.
And while you can still do all these things with the V+HD box, the TiVo service takes this to the next level, with more storage and a triple tuner to let you do more with your TV at the same time.
Virgin Media already offers a huge selection of on-demand and catch-up TV, with access to the BBC iPlayer, the ITV Player, Channel 4’s 4oD and more, all direct to your TV.
Coupled with the cable TV provider’s pioneering TV On Demand service, TiVo gives you access to over 4,600 hours of TV entertainment, movies, sports and music videos - more than any other digital on-demand TV service. And of course, you'll also be able to watch YouTube and other online content using TiVo’s dedicated broadband connection.
I hope that explains the differences between the two boxes Horace - choosing the TiVo box will future-proof your TV, however V+HD is more cost effective at the moment.
If you have a general switching or provider query please email us at ourexpert@digitalchoices.co.uk