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Ask our expert - Page 2
- How do I get Freeview HD?
- How to watch the BBC iPlayer on a Nintendo Wii
- What is Sky Anytime?
- Does BT Vision have HD channels?
- Can I watch Virgin TV in more than one room?
- How do I record programmes from BT Vision onto DVD?
- How can I improve the picture quality of Freeview?
- Can I get Virgin TV without a cable phone line?
- Does BT Vision offer Asian TV channels?
- How can I watch Sky TV on my Xbox?
- Which set-top box is best?
- Should I choose Sky TV or Virgin Media?
- How do I watch 3D TV at home?
- Should I choose Freeview or Freesat?
- What is high-definition?
- Should I choose BT Vision or Sky?
- Sky+ Box Review
- How do I retune my Freeview?
- Which digital TV service should I choose?
Ask our Expert
What is BT Vision?
Hi Jon, I live in an area where we cannot yet receive Freeview due to poor transmitter coverage. I would like to expand my viewing choices, but don’t want to have a satellite dish installed for Sky and cannot receive Virgin Media. Are there any other options? I have BT broadband and calls.
Rachel Upton, Surrey, via email on 11 January 2010
Our digital TV expert says...
Dear Rachel, unfortunately, your options are limited if you really don’t want to get a dish for Sky (www.sky.co.uk).
However, as you're already a BT customer, you could get BT Vision (www.bt.vision.co.uk), the digital TV service from the broadband giant. Using your BT broadband connection, it delivers digital TV channels and on-demand TV to a set top box, using your TV aerial to deliver Freeview channels and your telephone line for on-demand TV.
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What does BT Vision offer?
You can have BT Vision as an essentially free digital TV service offering Freeview channels and no monthly fees, though you will still have to live in a Freeview area and will have to pay full price for your Vision+ set top box.
Although your digital switchover date isn’t until 2012, you would still be able to receive channels, according to Digital UK, the organisation leading the switchover, though you might suffer from poor reception.
Many customers go for a digital TV package from BT Vision, which gives you all the standard Freeview channels - if you can get them - plus a choice of different viewing packs covering Music, Kids, Sport, PictureBox Film, which are delivered via your home broadband line and won’t be affected by Freeview issues.
BT Vision offers three packages; Bronze, Silver and Gold, with TV and Replay included with each one and an option of two, three or all four viewing packs depending on your tariff.
BT Vision
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How do I get BT Vision?
You can only get BT Vision if you're a BT Broadband customer and get a download speed of at least 2Mb. If you're not already a BT customer you can sign up to a bundle that includes both broadband and BT Vision.
Will BT Vision affect my broadband service?
You can only get BT Vision if you get at least a 2Mb download speed from your BT Total Broadband. This is to ensure that your broadband connection isn’t affected by your digital TV service.
Are any other options available?
At present, the only other way for you to expand your viewing options is to have a dish installed and sign up to either Freesat or Sky. Although this isn’t something that you want to do at the moment, it would mean that you don’t have to worry about not being in a Freeview area, and offer a huge amount of TV options.
Ask us a question
If you have a general switching or provider query please email us at ourexpert@digitalchoices.co.uk
BT Vision
