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Jon Ingram at Digitalchoices.co.uk

Digital TV expert Jon Ingram can answer your queries on anything, from choosing a digital TV service to dealing with your supplier. Email him on ourexpert@digitalchoices.co.uk with your questions.

Due to the high volume of queries it isn't always possible to reply to individual questions. However we publish replies to many questions on a weekly basis below.

Your digital TV questions answered...

What is the best TV package for a student house?

What is the best TV package for a student house?

I'm starting my second year at university and will soon move into a shared house. Which TV package do you recommend we get?

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Where can I watch EastEnders during the Olympics?

Where can I watch EastEnders during the Olympics?

As I'm sure you're well aware, the London 2012 Olympic Games start this weekend and TV coverage will be taking over BBC One. So what will happen to the programmes it normally shows, like Holby City and EastEnders during the Olympics?

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TalkTalk YouView vs Virgin Media TiVo: Which is better?

TalkTalk YouView vs Virgin Media TiVo: Which is better?

I'm looking for a digital TV package and was considering either YouView or TiVo, which one would you recommend?

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Where can I watch EastEnders during the Olympics?

Where can I watch EastEnders during the Olympics?

As I'm sure you're well aware, the London 2012 Olympic Games start this weekend and TV coverage will be taking over BBC One. So what will happen to the programmes it normally shows, like Holby City and EastEnders during the Olympics?

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Can I watch live TV on my iPad?

Can I watch live TV on my iPad?

Is there a way to watch live TV on my iPad? If so, how much will I have to pay? We only really want a basic TV package.

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Is the new series of Mad Men only available on Sky?

Is the new series of Mad Men only available on Sky?

I saw that the latest series of Mad Men has started on Sky, but Iím not a Sky customer. Itís been so long since the last series, and Iím desperate to watch it (a bit sad I know)! Is it coming to terrestrial TV or will I have to subscribe to Sky?

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What is the difference between Freeview and Freesat?

What is the difference between Freeview and Freesat?

I'd like to add more TV channels, but I don't want to subscribe with Virgin Media or Sky. I've heard about Freeview and Freesat - are they just cable and satellite version of the same thing? Or is one actually better than the other? Your help would be very much appreciated.

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Can I still use my Sky+ box after I cancel?

Can I still use my Sky+ box after I cancel?

I want to cancel my Sky subscription, but would like to keep using my Sky+ box to watch and record TV. What satellite channels can I get for free without a subscription? How would I go about getting them? Will I be able to keep recording with my Sky+ box?

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Is Sky Go available on Android?

Is Sky Go available on Android?

My brother's been using the Sky Go app on his iPad for a while now, but I can't seem to find it on my Android phone - it's a Samsung Galaxy S II. Am I just looking in the wrong place, or is Sky Go only available for Apple users? Are there any other Sky apps I can get for my mobile?

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Can I get BT Vision on more than one TV?

Can I get BT Vision on more than one TV?

Is it possible to watch BT Vision on two televisions in separate rooms of the house? Do we need an extra box to connect the second TV? And would we be able to watch two different channels in the two rooms at the same time?

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Which HD TV provider offers the best value?

Which HD TV provider offers the best value?

My subscription with Sky, which includes movies and sports channels, has come to an end - and I want to upgrade to HD. Which provider would offer the best value?

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Why canít I get Freeview HD on my HD TV?

Why canít I get Freeview HD on my HD TV?

Iíve had my TV set for a couple of years now, but one thing still baffles me. Itís supposed to be HD-ready and comes with built-in Freeview - but I still donít get the Freeview HD channels. Do you know what the problem could be?

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Do I need cable, Sky or BT Vision to bundle?

Do I need cable, Sky or BT Vision to bundle?

My TV is currently provided by Sky, while BT does my phone and broadband. Iíd like to save money by bundling it all together, but Sky doesnít do broadband in my area and I canít get BT Vision either Cable is not available Ė any ideas?

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Can I watch digital TV without cable or satellite?

Can I watch digital TV without cable or satellite?

I live in a conservation area of London. Virgin Media wonít serve here from Jan 2012 and a Sky dish wouldnít get planning permission. Freeview reception is too poor. How else can I get digital TV?

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What is Sky World HD?

What is Sky World HD?

Iím thinking about getting Sky, with sports and movies and I'm interested in Sky 3D. Iíve heard that to get all this I need to take the Sky World HD package, but I canít find information on it anywhere?

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How can I watch Formula 1 without Sky?

How can I watch Formula 1 without Sky?

I have heard that Formula 1 races will be shown on Sky from next season - I have a Freeview+ box, is it going to be possible to watch the races live with the setup that I have?

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What does HD-ready mean?

What does HD-ready mean?

I've just bought a new, HD-ready TV but I canít tell if the picture is any better. How do I know if I'm watching in high-definition?

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Should I buy a 3D TV?

Should I buy a 3D TV?

I already have a flat-screen TV but it isnít high-definition so I'm thinking of buying a new model. Is it worth me spending the extra cash on a 3D TV?

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I don't understand digital TV jargon

I don't understand digital TV jargon

I want to upgrade my old TV, which is now more than 15-years-old, but when I started looking I just didnít know what all the terms meant. Can you explain the jargon to me?

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Does BT Vision have the same channels as Sky?

Does BT Vision have the same channels as Sky?

I currently have Sky TV with Sky Movies. I am considering switching to BT Vision, but I am afraid that I wonít have the same channels

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What can I do with my internet-connected TV?

What can I do with my internet-connected TV?

I just bought a new TV set, which is apparently ďinternet-connectedĒ. I know this means I can go online with it, but what exactly can I do with my new TV?

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Will movie channels get cheaper?

Will movie channels get cheaper?

Iíve just read that Sky has been told it has too much control over the films shown on subscription TV channels. Does this mean the number of movies it has the exclusive rights to show might be restricted?

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Can I pay in advance for my TV?

Can I pay in advance for my TV?

Is it possible to pay in advance for Sky or for Virgin Media TV without entering into a contract like you can with a mobile phone?

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Why is my Freeview reception so bad?

Why is my Freeview reception so bad?

I live in a village in West Sussex and I can receive Freeview channels but sometimes some of them are corrupted. Will this be fixed once the digital switchover is complete?

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Can I get a short-term TV and broadband bundle?

Can I get a short-term TV and broadband bundle?

I am moving into a new rented property and want to get a broadband and digital TV package. However, I only plan on being there for six months, so I don't want to get caught up in a long-term contract. What is the best option for me?

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How can I watch TV on the go?

How can I watch TV on the go?

Iím a mad fan of Torchwood but Iím never have time at home to properly catch up. Is there any way I can watch the new series and other TV shows when Iím on the move?

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I'm a SeeSaw customer - what happens now?

I'm a SeeSaw customer - what happens now?

I've heard that SeeSaw is going to shut down. Whatís going to happen to my account?

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Can I get Sky Sports on BT Vision?

Can I get Sky Sports on BT Vision?

I'm thinking of getting BT Vision - but I want to make sure I can get Sky Sports first as I'm a big Arsenal fan. Can you help?

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Virgin Media TiVo vs V+HD - which box should I choose?

Virgin Media TiVo vs V+HD - which box should I choose?

I canít decide whether to go for the latest Virgin Media TiVo set-top box or the cheaper V+HD service - what would you advise?

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How do I set-up a TiVo WishList?

How do I set-up a TiVo WishList?

Iíve just got my new TiVo box through from Virgin Media and I've noticed there is a new WishList search feature in the planner menu. What is this and how do we use it?

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How can I set my Sky box to record with my iPhone?

How can I set my Sky box to record with my iPhone?

I have just upgraded to Sky+HD and the Sky engineer told me I could set the box to record using my iPhone. How do I do this?

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Whatís the difference between cable and satellite TV?

Whatís the difference between cable and satellite TV?

I want to upgrade to a subscription TV package. Both satellite and cable are available in my road, whatís the difference and which is better?

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Can I get BT Vision without Freeview?

Can I get BT Vision without Freeview?

We live in an area which cannot get Freeview yet. Without having the access to Freeview, will we still be able to get BT Vision?

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Multiroom alternatives for Virgin Media and Sky: whatís available?

Multiroom alternatives for Virgin Media and Sky: whatís available?

When I had Sky, I used a digital video sender to watch TV upstairs without a second set-top box. Is this possible with Virgin Media?

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Bad weather is affecting my TV - what can I do?

Bad weather is affecting my TV - what can I do?

Whenever there is a period of cold weather, I lose channels. But then they return when the weather picks up. What can I do to stop this happening?

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Will Virgin Mediaís TiVo let me surf the net?

Will Virgin Mediaís TiVo let me surf the net?

There are a lot of rumours flying around about Virgin Mediaís new TiVo set-top box. I am wondering if it will have the ability to browse the web using the remote control?

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How do I connect my laptop to my TV?

How do I connect my laptop to my TV?

I want to watch the BBC iPlayer on my television. Please can you tell me how I connect my laptop to my TV?

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What is a Ďsimulcastí?

What is a Ďsimulcastí?

While watching a programme on Sky Atlantic the other day, it said that the show was also available on the ďHD simulcast channelĒ. What does this mean?

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Sky HD or Virgin HD - which is best?

Sky HD or Virgin HD - which is best?

I am disappointed with the lack of HD channels I can watch. A friend suggested I get a TV package from Virgin Media or Sky, as both offer more HD programmes. Which should I choose?
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Is the new Sky Atlantic channel on Virgin Media?

Is the new Sky Atlantic channel on Virgin Media?

I like the look of the programmes being shown on the new Sky Atlantic channel but Iím a cable TV customer. Is it true that I canít get Sky Atlantic on Virgin Media?

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How do I record my favourite TV shows?

How do I record my favourite TV shows?

Iíve recently bought a TV with built-in Freeview and all I've been able to record onto my video recorder so far are the analogue channels. What do I need to do to record the other Freeview channels?
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Virgin TV or BT Vision: which is best?

Virgin TV or BT Vision: which is best?

I currently have Freeview but really want a new provider that offers catch-up on-demand services. Which would you recommend, Virgin TV or BT Vision?

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What channel is Dog the Bounty Hunter on?

What channel is Dog the Bounty Hunter on?

Now that Bravo has shut down, what channel is Dog the Bounty Hunter on for British viewers?

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How can I watch Mad Men season 5?

How can I watch Mad Men season 5?

We currently have Freeview, will we be able to watch Mad Man series 5 on a Freeview channel?

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Can I put parental controls on my TV service?

Can I put parental controls on my TV service?

Is there a way to block certain channels, or content of a certain certificate rating on my set-top box?

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What do I need to watch Sky TV?

What do I need to watch Sky TV?

I watch a lot of TV and Iím thinking of getting a subscription to Sky but am not sure what is needed. Do I need to have a BT phone line and the internet, or can I get Sky without a phone line?
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Can I watch Sky Sports on Virgin Media?

Can I watch Sky Sports on Virgin Media?

I currently have a basic Virgin Media TV package with a cable phone and broadband service. I want to add Sky Sports for the cheapest possible price. What would you recommend?

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What is Sky Anytime+?

What is Sky Anytime+?

I already have the full Sky package, including a Sky Plus box which is HD ready. What do I need to do now to receive Sky Anytime? I have also heard that Sky Anytime+ has just launched - what is this?
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Can I record movies to my set-top box?

Can I record movies to my set-top box?

I would like to record and store movies on my set-top box so that I can watch them over Christmas - but I donít know how.

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Can I get HD in my area?

Can I get HD in my area?

I am not sure which HD package to choose, or whatís available in my area. Am I able to get Freeview HD where I live, or will I have to subscribe to a new digital TV package?

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Should I choose Freeview or BT Vision?

Should I choose Freeview or BT Vision?

I'm thinking of switching to digital TV and donít want to spend a lot of money. Should I choose Freeview or BT Vision?

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Whatís the best digital TV movie service?

Whatís the best digital TV movie service?

Iíd like to sign-up to a movie service so that I can watch the latest films. But do I need a digital TV subscription?

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How do I get Sky 3D TV?

How do I get Sky 3D TV?

I am already a Sky subscriber - how do I get Skyís 3D TV? Will I need any special hardware? Also, what will the Sky 3D channel show?

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Do I need a TV licence?

Do I need a TV licence?

Would I need a TV licence to watch programmes being streamed from the internet? The licence fee is quite expensive, but I donít want to receive a fineÖ

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Can I watch Sky TV in more than one room?

Can I watch Sky TV in more than one room?

Is it possible to get another Sky set-top box, so I can watch different channels in the different rooms? Would I also need a separate satellite dish? How much extra will this cost me a month?
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Whatís the cheapest way to watch the Premier League?

Whatís the cheapest way to watch the Premier League?

The Premier League is starting in a few weeks, and Iíd like to get a sports TV package that will let me watch my favourite team in action. Which provider offers the cheapest Sky Sports deal?
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