Digital TV Guides

What is digital TV?

Cable TV

editorial@consumerchoices.co.uk

Cable TV offers more channels than the free-to-view digital TV service Freeview. Review UK cable TV packages, providers and coverage before you buy. Updated on 15/06/2009.

What is cable TV?

Digital cable television is delivered to your TV via a fibre optic cable. The signal is then unscrambled with a set-top box allowing you to watch all the Freeview channels, all the channels within your subscription package and a host of free and paid-for on-demand programmes and films. There are also loads of digital-only radio stations and interactive services such as email and shopping through your TV.

Cable TV providers

Virgin Media (www.virginmedia.com), is the UK's largest cable TV provider. Vrgin Media bought ntl:Telewest in 2006 and now offers digital TV, broadband, home phone and mobile phone packages.

Virgin Cable TV Packages

Cable television is delivered to your TV set via a fibre optic cable. The signal is then unscrambled with a set-top box allowing you to watch all the Freeview channels, all the channels within your subscription package and a host of free and paid-for on-demand programmes and films. There are also loads of digital-only radio stations and interactive services such as email and shopping through your TV.

Virgin Media TV packages

CompanyPackage NameChannelsBroadbandHome Phone 
Virgin Media TV: M65 channels including Virgin 1, Sky1, LIVING and many moreNoYes
Virgin Media TV: L100 channels including Virgin 1, Sky1, Comedy Central, Bravo and many moreNoYes
Virgin Media TV: XL160 channels including Virgin 1, Sky1, ESPN, Disney Channel and many moreNoYes
Virgin Media TV: L + Broadband: L + Phone: M100 channels including Virgin 1, Sky1, Comedy Central, Bravo and many moreYesYes

Is it just TV?

No, you can also get your broadband and home telephone through your cable connection. You can get them bundled, or you can choose to have any of these services separately.

What’s so good about it?

One of the great things about cable is that if you need a broadband connection but don’t want to pay BT for your phone line, then cable is the perfect answer as you don’t need an ADSL line to receive your broadband so essentially only pay the internet fee.

If you are a cable customer your phone line is not required to use cable broadband. This means you can make unlimited anytime phone calls using a VoIP provider as you’ll no longer need to pay the line rental you’re currently paying.

Vonage are the leading low rate VoIP phone provider for home and small business users, offering unlimited calling to landlines for a set monthly fee.

They also offer cheap digital television packages. Having a digital TV connection means that you won’t have any problems when the Government switches off the old analogue signal in your area, and you’ll also have a perfect picture without interference or the need for an aerial.

Any drawbacks?

Because it’s delivered via cables that run through the ground into your home, you need to live in a cable area. You can check if Virgin Media cable services are available using their website. A technician will have to visit your home to install equipment and there may be a charge for this.

If you decide to get your home telephone via cable too then you should compare the costs of doing this. While the base rate might be competitive, Virgin Media’s call charges aren’t as great, so take this into consideration before signing up.

Also, if you do switch to cable but then decide that you want an ADSL line again, BT will charge you a £125 reconnection fee.

Is cable TV right for me?

If you think that a cable connection would suit you, do a search using our calculator to see what options are available, for a detailed breakdown of all the costs, or to sign up.

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Comments

I would like to thank Virgin for sorting out the problems we had when our picture was freezing, the engineer was very professional, most polite and very friendly, he seems to have sorted out the problem in a most professional way. Once again thank you.
John Stundon at No. 12, five locks road, Pontnewydd.NP44 1AP.
- Jan 31 2010 7:33PM
John Stundon, Cwmbran

Can I have cable TV installed into my Barbers Shop in Hemel Hempstead Herts. HP1 1BB - Nov 24 2009 2:30PM
We already have the Virgin cable TV service and have just given notice to terminate it. We have not had any service for nearly three weeks. We had an appointment for an engineer to come last week and he did not show up nor phone to cancel. When we called the service centre they said that he had come to our house but we were not at home, and that he had phoned us. This was not true but they did not believe us. The next appointment they could give us was a week later - after complaining, they said they would call us back with any cancellations. They did not call back, so we called them and found an earlier appointment. Virgin's serivce centres and engineer do not do what they say they wiil do. As this has happened before to us, we have now had enough! It also takes a long time to phone Virgin's customer service at a cost of 5p a minute if you do not have Virgin's phone service - our calls have lasted up to 45 minutes and Virgin say they will not refund the cost of these calls. - Nov 11 2009 11:32AM
can you help me please? i want a cable television provider only, with set top box to be installed. i dont want broadband or phone package just television, could you adevise me how much that would be please. - Nov 9 2009 1:01PM
maxine, birmingham

I have cable at the property I live at. I have been using a aerial but cannot get ITV channel 4 & 5 as reception is poor so thought might as well use cable. But I am locked in with BT and just want cable tv not a bundle can you help !!!!!! - Oct 23 2009 5:56PM
Jill Tasker, UK

How can I get BBC ALBA on virgin? - Jul 29 2009 3:34PM
Dave Stubbings, UK

when if ever will fibre optic cable tv reach post code EH54 6SG - Jul 17 2009 7:45PM